What Data We Collect and How It Is Used
When you open an account with us, we collect the information needed to verify your identity, process your payments and deliver account support — your name, phone number, email address and payment method identifiers such as your DANA wallet ID or OVO number. We also record
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session data (device type, IP address and login timestamps) to detect unusual account activity. We do not sell your personal data to third parties. Transactional records linked to GoPay, QRIS or bank transfer are retained for the period required by applicable financial regulations. Access to this
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data depends on local law, and we apply data minimisation so we only hold what is strictly necessary for the account and payment functions you use.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.